Frequently Asked Questions


What do I need to bring for my pet’s stay?

You should bring your pet’s bed, favorite toy and treats, except “Greenies,” rawhide and pig ears. These may present choking hazards to your pet.

We provide bowls for food and water and Iam’s Bite Size or BilJac feed. We feed our feline guests dry Purina Cat Chow. You may bring the food that your pet enjoys at home.

What vaccination records to I need to bring?

We require proof of current vaccinations administered by a veterinarian for rabies, DHLPP, and Bordatella (kennel cough) for all canines. Cats must have proof of a feline distemper and rabies vaccinations. Please bring these records with your pet.

How far in advance do the vaccinations need to be given before I board my pet?

Vaccinations need to be given at least three days before boarding.

My pet needs to take a pill everyday. Can you do that?

Certainly; just provide us with the labeled medicine and written instructions. We do not administer any injectable medications.

Can someone else pick up my pet?

Another person can pick up your pet with prior arrangements. All accounts must be settled at time of pickup.

What happens if my pet gets ill while I am away?

If you pet requires medical attention, we will take him or her to a local veterinarian for treatment. We will try to notify you as soon as possible. Payment for any medical services is due upon pick up of your pet.

Can we take a tour of your kennel before we board?

Absolutely! We are very proud of our facility and love to show it off. Just give us a call to arrange a tour.

Are reservations required?

Yes. Our reservation process will help us better serve you! We recommend you contact us once your travel plans are arranged to ensure a reservation for your pet.

Do you have other questions? Call us and we will be happy to talk with you. Our telephone number is 330.824.2127.


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